at first go to Services / Phone / Video and enable parameterPolycom Compatibility Modeaccording to the picture below
set the user inDirectory / Users to dialdirect IP call according to X–Lite settings. If X–Lite has got a name 200 and IP address 10.0.32.135, set the Phone Number to sip:200@10.0.32.135 – see the picture below
it is also good to check the behaviour the 2N® IP Intercom settings for incoming calls (Service / Phone / Calls).
X–Lite settings
createnew SIP accountaccording to the picture below, IP address of X–lite is 10.0.32.135 and Helios IP has 10.0.32.46 – put this address into domain field
go to X–LiteSoftphone / Preferences and set the parameters according to picture bellow
at the end it´s very helpful to check your Firewall settings at your computer a enable X-lite to communicate