Cisco Webex Calling

This guide describes basic steps for configuration of connection between 2N IP Intercom and Cisco Webex platform.

1. License

This functionality requires Enhanced Security license, which is now a part of the standard license. The license status can be checked in the menu System / License / General Info

2. Certificate

In the menu System / Certificates / CA Certificates insert an Identrust Root CA 1 certificate, which can be downloaded at https://www.identrust.com/identrust-commercial-root-ca-1?msclkid=9033e0a8d03d11ecbcbe5f088a4ae13a

The dialog for certificate upload is called by the "+" button.

3. SIP configuration

To configure the SIP properties, a Workspace and related 2N device have to be created in the Webex Control Hub as described at: https://help.webex.com/en-US/article/nemh93t/Add-your-customer-managed-device 

The SIP credentials are provided by the Webex Control Hub in the menu Management / Workspace in the device details:

These credentials are then configured in the IP Intercom in the menu Calling / SIP 1 / Configuration as follows In the menu Calling / SIP 1 / Video enable the parameter Use sendrecv Attribute for Video

4. Configuration of calls

A user is configured in the menu Directory / Users. This user represents the destination to call and can be either a valid PSTN number or an internal extension:

Then the user is assigned to the button in the menu Calling / Dialing / Quick Dial Buttons Incoming calls are in the default disabled, they can be enabled in the menu Calling / General Settings

5. Configuration of locks

A door connected to the intercom can be unlocked by a DTMF code. Codes are configured in the menu Hardware / Switches / Switch 1. A code 00 is configured in the default. Codes entered at the phone are confirmed by an asterisk (*).  

This guide describes basic steps for configuration of connection between 2N IP Intercom and Cisco Webex platform.

1. License

In the menu System / License check if your device has Enhanced Security enabled. If not, please contact your distributor and purchase the Enhanced Security license (2N Part No. 9137908).

2. Certificate

In the menu System / Certificates insert an Identrust Root CA 1 certificate, which can be downloaded at https://www.identrust.com/identrust-commercial-root-ca-1?msclkid=9033e0a8d03d11ecbcbe5f088a4ae13a

The dialog for certificate upload is called by the "+" button.

3. SIP configuration

To configure the SIP properties, a Workspace and related 2N device have to be created in the Webex Control Hub as described at: https://help.webex.com/en-US/article/nemh93t/Add-your-customer-managed-device 

The SIP credentials are provided by the Webex Control Hub in the menu Management / Workspace in the device details:

These credentials are then configured in the IP Intercom in the menu Services / Phone / SIP 1 as follows In the menu Services / Phone / Video enable the parameter Use sendrecv Attribute for Video

4. Configuration of calls

A user is configured in the menu Directory / Users. This user represents the destination to call and can be either a valid PSTN number or an internal extension:

Then the user is assigned to the button in the menu Hardware / Buttons Incoming calls are in the default disabled, they can be enabled in the menu Services / Phone / Calls

5. Configuration of locks

A door connected to the intercom can be unlocked by a DTMF code. Codes are configured in the menu Hardware / Switches / Switch 1. A code 00 is configured in the default. Codes entered at the phone are confirmed by an asterisk (*).