Cisco Webex Calling

Content

About

Cisco Webex Calling is a cloud-based phone system that is optimized for midsized businesses. It has all the essential business calling capabilities you are likely to need. No need to worry anymore about the expense and complexity of managing a phone system infrastructure on your premises.

Web address: https://www.webex.com/

Versions

Tested with

Cisco Webex	2N IP Intercom	Registration	Calls	Secure RTP (SRTP)
July 2022	2.34.2.43.10

COMPATIBLE MODELS:

2N®IP Style
2N®IP Verso
2N®IP Force
2N®IP Solo
2N®IP Base
2N®IP Safety (Audio only)
2N® SIP Speaker (Audio only)
2N® SIP Speaker Horn (Audio only)

Note

There is a limitation that the device won't fallback. Fix for this issue is planned for version 2.35 which is scheduled for April 2022.

Settings

IP Intercom / SIP Audio Configuration

This guide describes basic steps for configuration of connection between 2N IP Intercom and Cisco Webex platform.

1. License

In the menu System / License check if your device has Enhanced Security enabled. If not, please contact your distributor and purchase the Enhanced Security license (2N Part No. 9137908).

2. Certificate

In the menu System / Certificates insert an Identrust Root CA 1 certificate, which can be downloaded at https://www.identrust.com/identrust-commercial-root-ca-1?msclkid=9033e0a8d03d11ecbcbe5f088a4ae13a

The dialog for certificate upload is called by the "+" button.

3. SIP configuration

To configure the SIP properties, a Workspace and related 2N device have to be created in the Webex Control Hub as described at: https://help.webex.com/en-US/article/nemh93t/Add-your-customer-managed-device

The SIP credentials are provided by the Webex Control Hub in the menu Management / Workspace in the device details:

These credentials are then configured in the IP Intercom in the menu Services / Phone / SIP 1 as follows

In the menu Services / Phone / Video enable the parameter Use sendrecv Attribute for Video

4. Configuration of calls

A user is configured in the menu Directory / Users. This user represents the destination to call and can be either a valid PSTN number or an internal extension:

Then the user is assigned to the button in the menu Hardware / Buttons

Incoming calls are in the default disabled, they can be enabled in the menu Services / Phone / Calls

5. Configuration of locks

A door connected to the intercom can be unlocked by a DTMF code. Codes are configured in the menu Hardware / Switches / Switch 1. A code 00 is configured in the default. Codes entered at the phone are confirmed by an asterisk (*).

Used Symbols

- Verified with video

- Work with limitation

- Incompatible