7.1 Troubleshooting
For the most frequently asked questions refer to faq.2n.cz.
How to upgrade 2N® LiftNet?
- Connect the central unit (CU) to a PC via USB.
- Run 2N® LiftManager – Service Tools.
- Select the connected CU.
- Go to the Device menu and select Perform device upgrade.
- Select the latest firmware version, your language and whether you want to Preserve or Reset current configuration.
- Wait until the upgrade finishes. Then you can upgrade all the connected audio units as well. NOTE: The CU also upgrades all audio units after boot if parameter 998 is set to 1.
How to set up 2N® LiftNet?
There are three possibilities how to set 2N® LiftNet:
- For remote programming you can use the telephone line. 2N® LiftNet will guide you by a voice navigation menu.
- For local programming, use the machine room unit and the phone connected to it. 2N® LiftNet will guide you by a voice navigation menu.
- For PC based programming use the USB interface and 2N® LiftManager – Service Tools.
How to upload user recorded voice messages?
- Connect the central unit (CU) to a PC via USB.
- Run 2N® LiftManager – Service Tools.
- Go to the Device menu and select User message upload.
- Use the Browse button to select files with the recorded messages. NOTE: The file format must be wav, PCM, 8 bit, mono, 8 kHz.
- After selecting all the message files, click on the Upload into device button.