4.5.1 CTI_CALL_INFO_IND

Description

Message that is sent by PBX based on previously registered HOOKs. It informs on the change of status of a specific call-leg.

Direction

From XML bridge

Sub-elements

CTI_IE_CALL_ID

Unique call ID.

CTI_IE_STATION

Station, on which call-leg was created

CTI_IE_PORT

Port, on which call-leg was created

CTI_IE_CALL_STATE

Current state of the call-leg

CTI_IE_CALLING_ADDRESS

Address of the caller. If the call-leg direction is IN the address determines identification of the terminal that initiated the call; if the direction is OUT, it determines which Clip was sent to the port. (i.e., in fact identification of the one who initiated the call)

CTI_IE_CALLED_ADDRESS

Address of the called party. If the call-leg direction is IN the address determines what number the party dialed on the terminal; if the direction is OUT, it determines what number was actually sent to the port.

CTI_IE_ORIGIN_ADDRESS

CALLED original address.

CTI_IE_OPONENTS

List of call ID opponents.

CTI_IE_TIME_BUILD

Time of creation of the call-leg.

CTI_IE_TIME_ACTIVE

Time of call-leg transition to ACTIVE status.

CTI_IE_TIME_CLEARING

Time of call-leg transition to CLEARING status.

CTI_IE_TIME_HOLD_CHANGED

Time of the last change of the HOLD status.

CTI_IE_TAG

User information element. If the call was made via CTI and the message that created the call included CTI_IE_TAG it is also included in this message.

CTI_IE_CAUSE

Cause of termination of call-leg.

CTI_IE_QUEUE_POSITION

Position of call-leg in the queue (if queued)

Example

<<msg Id="CTI_CALL_INFO_IND">
       <CTI_IE_CALL_ID Id="0x10"/>
       <CTI_IE_STATION Id="0x01"/>
       <CTI_IE_PORT Id="0x06"/>
       <CTI_IE_STATE Direction="IN" State="BUILD" Hold="ACTIVE"/>
       <CTI_IE_CALLING_ADDRESS Scheme="PHONE_NUMBER" SubType="LOCAL" Info="44583"/>
</msg>