3.10 Call Forwarding

Click on the User Settings menu and then on Forward calls in the lower part of the Modify user parameters page to forward calls from a station. Thus you display a configuration window for forwarding calls to a target destination or VoiceMail and set the no answer timeout. Push Modify to save the parameters. 

  • Always to – Forward always – all incoming calls are forwarded regardless of other call forwarding settings in this subtag. Top priority.
  • On busy to – Forward on error or busy – incoming calls are forwarded if the user is busy or routing fails.
  • At no answer to – Forward at no answer – incoming calls are forwarded if the user does not answer.
  • No answer timeout [ms] – the timeout after which the call is forwarded to a selected destination.

Caution

  • Call forwarding to VoiceMail has a lower priority than the standard forwarding type. If you set VoiceMail forwarding and then the standard forwarding mode, VoiceMail forwarding is not cancelled but not applied. When the standard forwarding mode is deactivated, VoiceMail forwarding is recovered.

Caution

  • Moreover, it applies that if station A calls are forwarded to station B, station B can call station A without being forwarded. This feature is called Boss-secretary.