6.13 Tray Launcher Settings

This subsection provides a summary of the Tray launcher advanced settings. Click on the Tray launcher with the right mouse button to display the menu and select the setting option to display the Tray launcher setting window. The window includes all the parameters that you defined during installation. Refer to the text below for details and, for parameters relevant for the Tray launcher, examples. 

  • Assistant IP address – enter the IP address or domain name of the PC on which the 2N® NetStar Assistant Server is running as described in 5.1 Tray Launcher Installation.
  • Login name – set a name for login to the 2N® NetStar Assistant web interface.
  • Password – set a password for login to the 2N® NetStar Assistant web interface.
  • Domain (optional) – enter this parameter only under the direction of your network administrator (for login only).
  • Monitored station number – enter the number assigned to your station.
  • Save and reconnect – press the button to save the changes into registers and restart the application. 

Caution

  • Terminate and restart the application. Re-log in to 2N® NetStar upon power up. This may take some time depending on the system load, typically 30s. Do not use the Tray launcher until the new setting is accepted and a message occcurs announcing that the station is logged in and monitored.

  • Cancel – leave the original setting and terminate configuration.
  • Advanced – open advanced settings for the Tray launcher. Refer to the text below for more details.
  • Help – open the Help window.

Advanced Settings

  • Automatically launch on Windows startup – tick off this option to activate Tray launcher automatically upon your PC power up.
  • Show missed call popup window – use this option to display a pop-up window in the middle of the screen to announce a missed call to the user.
  • Active call announcement type – choose one of the two available options according to your needs.

    • Balloon – display announcement in the form of a traditional system information balloon.

    • Window – display announcement in a window generated by the Tray launcher.  

    • None – display no line status information. 
  • Announce missed calls – specify the type of missed call announcement.
  • Always – the Tray launcher displays information regardless of the currently active call.
  • If no call is active only – the Tray launcher does not display information until the active call ends.

Open Application upon Incoming CLIP

This menu section helps you set the application function that is able to recognise incoming calls and identify the calling number, and open the appropriate application according to the available settings. There are 5 tags in the application, which means that up to 5 numbers can be specified and processed. The example below shows a simple and frequent use with a door access communicator.

Tip

  • Suppose we have a door access communicator with an IP camera, e.g. 2N® Helios IP, with number 6254. The receptionist uses the Tray lancher to see the CLIP and all missed calls. Set the application as follows: enter the door communicator number 6254 into the 'upon CLIP' field and let run a program able to launch streamed video. To do so, specify the path to the program .exe file into Launch and enter the door communicator address and the video stream protocol as the parameter – rtsp://192.168.10.63. From now on, when this door access communicator makes a call, a video player will be switched on for the receptionist to see the person in front of the door.

Advanced

Click on the Advanced button to open an additional advanced setting menu of the application. Refer to the text below for details. 

  • Assistant HTTP port – specify the port on which your 2N® NetStar Assistant is working if you do not use default settings.
  • Get method – select the preferred method: either HTTP or HTTPS.
  • Run command – specify in which browser 2N® NetStar Assistant should be launched by the left mouse-click on the Tray launcher.
  • PBX IP address – enter your 2N® NetStar IP address as advised by your network administrator.
  • PBX bridge port – this parameter cannot be set. It specifies the library communication port for PBX communication. This port must be allowed if you use the NAT between the PC and the PBX.
  • Add DID – before numbers with min length – these parameters are tied together. They specify the DID to precede numbers with minimum length replacing the prefix used in the PBX.

Caution

  • Suppose your PBX DID to the GSM network is '0'. Set the Tray launcher to pre-dial '0' for you. Enter '0' into the Add DID field and '9' into the numbers with min length. Now you can call GSM numbers from the Tray launcher as follows: you dial 777515668 but 0777515668 will be actually dialled.
  • KeepAlive packets – specify whether or not the KeepAlive packets should be sent.
  • Timeout (ms) – set the time interval between the KeepAlive packets.