7.1 Recording Own Messagess

The 2N^® NetStar communication system also provides a complete set of user voice messages in variable language mutations. You can add them to the communication system as files or record them using the Record Own Message service.

Record Own Message

Use this service to record voice messages of your own into the communication system. Thus, you can easily update the IVR. To record a message, you have to know the progress tone identification code as communicated by the administrator.

*56

Example: Suppose you need to change the voice message for progress tone 123. Lift the handset and dial *56. You will be asked to enter the progress tone Id. Enter 123 and press # for confirmation. You will be invited to record a new message for the progress tone. Start speaking after a sound and press # to complete recording. The message will be played back to you. Press * to replay the message and # to terminate the call.

Replay Active Message

Use this service to play the currently active message for a selected progress tone. You have to know the progress tone Id within the communication system again.

#56

Example: Suppose you need to know the current message for progress tone 123. Lift the handset and dial #56. You will be asked to enter the identification code. Enter 123 and press # for confirmation. The communication system will start playing the currently active progress tone message in a loop. Hang up to terminate the call. 

Restore Default Message

Use this service to restore the default message for the basic communication system progress tones.

*57

Example: Suppose you need to reset the default message for progress tone 123. Lift the handset and dial *57. You will be asked to enter the identification code. Enter 123 and press # for confirmation. The user message will be deleted and the default message will be reset for the progress tone.