5. Routing

Here is what you can find in this section:

• 5.1 Routers
• 5.2 External Routers
• 5.3 Complex Routers
• 5.4 Switch Routers
• 5.5 Routing Objects
  • 5.5.1 Bundles
  • 5.5.2 ACD Groups
  • 5.5.3 DISA/IVR Objects
  • 5.5.4 Contact Centre
  • 5.5.5 Ring Groups
  • 5.5.6 Ring Tables
  • 5.5.7 Sets
  • 5.5.8 CallBack
  • 5.5.9 Status Control Objects
  • 5.5.10 HTTP SMS CallBack
• 5.6 Identification Tables
• 5.7 AutoClip Router