Automation, Black/whitelist - How to block or allow specific numbers to call an intercom

Our intercoms don't support black/whitelisting by default. However, you can do it using a PBX or automation. If you'd like to use automation, you'll need GOLD license.

Basic setup — information

The Number parameter at the CallStateChanged event can contain a phone number or an IP address.

The following is an example of a whitelist. If you'd like to make a blacklist, just swap action AnswerCall for the EndCall one.

Please note that it's better to set up a whitelist, since blacklists can be easily bypassed by changing your number to a different one. For whitelisted values, you need to know the exact number that can get through.

Whitelist — single number

Whitelist — multiple numbers

  • Here you can see how to configure it for more than one number. Whitelist.am

Blacklist — single number

Firmware & License info

  • 2N OS v2.37 with GOLD license
  • Last updated on 23rd of December 2022


Note: All commands used in the Automation section are thoroughly described in our Automation manual altogether with corresponding examples.

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