Version 2020-06-04

Used Symbols


With the CyberGate Application Server you can now connect 2N video door intercoms to Microsoft Teams. Microsoft Teams users can answer incoming intercom calls – with 2-way audio and live video – on the Teams desktop client, Teams desk phone or Teams Smartphone app and open the door for visitors.

CyberGate – SIP to Teams is now live on the Microsoft Azure Marketplace you can find more information:

Version 2020-06-04

Tested with

Switch Control
Video Preview
Call Completed Elsewhere
Secure RTP (SRTP)




This guide describes basic steps for configuration of connection between 2N IP Intercom and Microsoft Teams via CyberGate gateway.

SIP configuration

The SIP credentials are provided by CyberTwice. In the Advanced Settings change SIP Transport Protocol to TCP and optionally, according to your network set up configure External IP Address and your network routing.

Video Quality Configuration

Video codec H.264 is required. All resolutions are supported, however the video is visible more quickly on the Teams side with lower resolutions.

User configuration

The dialed number is provided by CyberTwice, the format is <username>, e.g.

Button configuration

Assign the configured user to the button.

This guide describes basic steps for CyberGate configuration 

Incoming call is notified by a pop up window.

When the call is answered, two way voice call with video from the intercom is established.

During the call, the door can be unlocked by entering the code on a keypad.

Used Symbols

(tick) - Verified with video

(warning) - Work with limitation

N/S - Not supported

(error) - Incompatible