6.8 Hotel Management

The Hotel view is a special licenced view of the PBX used when your 2N® NetStar structure is a Hotel. This selection is made in the initialisation wizard upon the first PBX installation, or after the factory reset. The menu gives a clear overview of hotel floors and apartments/rooms. The tag provides two types of PBX view: Simple view and Hotel view.

The Simple view displays all floors (groups) and apartments (stations) including their profiles, which can be modified. This view is useful, for example, for the reception clerk to see which room is currently vacant and set the reservation/cleaning request promptly.

The Hotel view is the other option. This view displays a similar structure enhanced with additional settings. You can unpack floors (groups) as you currently need them without searching the page. Moreover, the Emergency alarm control element is permanently available to all groups.

Refer to the figure below for the Hotel view. 

Emergency Alarm

Push the Set emergency alarm button and confirm the button settings in the next window to enable emergency alarm. The emergency alarm will start alerting in 20 seconds. 2N® NetStar Assistant is responsible for emergency alerting of all stations in the group for which the alarm was enabled. The 20s timeout enables the emergency alarm to be cancelled in the case of error as it cannot be cancelled once alerting starts. The moment all stations are answered and the voice message is heard, 2N® NetStar Assistant considers the emergency alarm process terminated. If a station fails to answer or rejects the emergency alarm call, it will be redialled after a preset time interval, which is identical with the alarm clock interval, i.e. three times within three minutes. If the calls are still unsuccessful, the station will not be alerted any more.

Caution

  • Emergency alarm calls are not made to inactive stations!

Caution

  • If the 2N® NetStar PBX is switched off after alarm activation and before alerting, e.g. due to power failure, 2N® NetStar Assistant remembers the alarm activation and re-activates alarm in 40s after the PBX emergency power on. If the PBX is switched off during alerting, no alarm re-activation is made.

Station Management

You can use several controls to assign station parameters to apartments. See the figure below. Let us provide some details.

  • Active – define whether or not a station should be active. An inactive station is inaccessible to other users (all incoming calls are terminated), but can set up calls.
  • Language – select the language version for the 2N® StarPoint key system phones.
  • Set alarm clock – push the button to activate the alarm clock service for a station. The alarm clock setting window gets displayed.

You can configure Other settings depending on the type of the station connected. Refer to Section 4. Telephone Parameter Settings.