6.2 Emergency Calls

The Emergency Calls menu helps you route emergency calls properly when the PBX is in one of the pre-defined emergency modes. Of course, this setting does not solve the PBX error states. In error states, analogue CO lines and an analogue telephone connected to the corresponding port of the same card can be used, for example. If the card is not powered, these ports are disconnected and you can make PSTN calls via the card directly.

• List of emergency numbers – specify all necessary emergency numbers. Enter the numbers into one row using the comma separator. The count of numbers is unlimited.
• Set exceptional situations – define how the PBX should process calls other than the emergency ones. A call rejection cause and a voice message are defined for each contingency.
  • Licence expired – the PBX licence has expired.
  • Emergency mode – PBX emergency mode.
  • Disable calls – the Disable new calls option from the Global parameters menu has been activated. No new calls may be set up but active calls are not terminated (the PBX is waiting for the users to hang up).
• Destination for emergency calls in exceptional situation – define a virtual port or bundle of ports to be used for emergency call routing.