1.2 Outgoing Calls

To call a subscriber in a public/GSM/IP/private network, dial the subscriber number on your phone.

Call Set-Up Options

• Lift the handset and dial the subscriber number.
• Press the HandsFree button and dial the subscriber number.
• Dial the required number and lift the handset or press the HandsFree button (using this option you can correct a wrongly dialled number).
• If your phone is equipped with a headset, then all of the three above listed options are available to you. Most probably you dial the number and then press the HandsFree button to activate the headset. If the HandsFree button is not used for controlling the headset, follow the manufacturer's instructions.
• If you are using a software phone (e.g. SJ-phone), then follow the relevant software control instructions. Mostly the number is entered from the numeric keypad or directly by pressing the software phone's virtual buttons with the mouse.

Calling Internal Subscriber

• Dial the number of the internal (communication system) subscriber using one of the options described above.
• For a 2N^® StarPoint phone, you can use the internal phone directory function and search the number according to the subscriber name. 

Calling External Subscriber

• Dial the number of the external subscriber using one of the options described above.
• To access a public or private network it is mostly necessary to dial a network access code before dialling the subscriber number, typically '0'. To make a call over the VoIP dial '9' in most cases. Your service organisation will inform you which access types are available to you.
• You can also use any of the options described below to call an internal/external subscriber (Speed Dialling, Hotline, Redial, Log Dialling, Direct Access). To use some of the options ask your service organisation for settings.

Speed Dialling

Speed dialling is a simplified, mostly single-button dialling of a 2N^® NetStar station, user or group. Speed dialling must be set by the administrator.

Hotline

Hotline is the destination that is automatically dialled after handset lifting or HandsFree activation and dialling timeout expiry. The destination can be another station, user, group, public network subscriber, or the ringing table.

Redial

The Redial service (the R button on most phones) enables you to redial the last called number regardless of whether or not the call has been set up successfully. 
With the 2N^® StarPoint phones, the last called number is the last successfully routed one (the call was answered or the called station was alerted).

Log Dialling

Log dialling means dialling the numbers recorded in the AOC database. The list of calls (log) includes three types of calls – Missed, Received and Outgoing. The service is available for:

• 2N^® StarPoint phone users;
• Other 2N^® NetStar Assistant phone users;
• Software applications such as the CTI phone or CRM system.

Direct Access

Direct access means dialling an external network number by circumventing the LCR rules. This can be done by direct access to a bundle or a specific port. Direct access can, for instance, be used for calling private destinations or cross-connections. Most often, however, it is used for port access to a port for service purposes (line function check). This option must be set by the communication system administrator and, typically, it uses a double digit access code.

Fast Intercom

Do you need to quickly convey information to your colleagues, assistants or supervisors? The Fast Intercom will call them, inform them of an incoming call and answer the call itself. All you have to do is speak. The service is only available on 2N^® StarPoint phones. To set the Intercom buttons use 2N^® NetStar Assistant (see the 2N^® NetStar Assistant manual).

• Push and hold the Intercom button on your 2N® StarPoint phone. The called station (2N^® StarPoint) gives a short ring and is automatically answered. You can start talking. To terminate the call just release the Intercom button. You can have more Intercom buttons for various destinations.
• If the called station is a phone other than 2N^® StarPoint, the call rings until the user answers it.

Calling Line Identification Restriction (CLIR)

The purpose of the Calling Line Identification Restriction (CLIR) function is to hide the caller's Id. The service is active for a selected station until disabled. The enabled status can be indicated upon any handset pick-up replacing the dialtone.

Enable CLIR

*43

Disable CLIR

#43

Example: Suppose you need to hide your identification. Pick up the handset and dial *43. The CLIR activation is announced by a voice message and the call is terminated. The CLIR function is now enabled for all the subsequent outgoing calls from this station.