2.4 Conference Services

Do you need to communicate with multiple colleagues or trading partners at the same time? 2N^® NetStar offers you a conference calling option. The advantage is that all conference participants can hear one another as opposed to Call Swapping. 

In addition to standard conference calls, 2N^® NetStar supports conference rooms too.

Joining in Call

Are you calling a colleague of yours via the 2N^® NetStar communication system to settle an urgent matter and he or she is busy now? In that case use the Joining in Call service to settle the matter in time. Using this service you can join in a current call or conference and become a full-fledged participant. You can talk to your colleague and/or his or her call partner. Dial:

*9#nn#

where nn is the number of the station on which you want to join in the conversation.

Example: Suppose you are dialling your colleague's number 123456 via 2N^® NetStar and get the busy tone. Hang up and after lifting the handset and getting the dial tone again enter the service access code *9#. The communication system invites you to enter the number of the station you want to join in. Type 123456 and press # for dialling end confirmation. If the dialling is correct, several short tones (or a voice message) are played to the participants and you can start communicating.

Conference Call

Do you need to talk to multiple colleagues at the same time? Set up a conference call. To do this, dial the service access code and the selected conference participants. The selected stations will be called by the communication system and join in the conference as soon as they answer the call. The conference will continue until the last-but-one subscriber hangs up. Dial:

*1#S1...Sn#*

where S1 to Sn (n=2,3,..., 32) are the numbers of the stations you want to call together within a conference call.

Example: Suppose you want to set up a conference between stations 101, 102 and 103 from station 100. Dial the service access number and the following message will be played: "Enter the conference participants separated with an asterisk." Enter the selected station numbers one-by-one and separate them with an asterisk. After entering the last station, press the # symbol (i.e. 101*102*103#). Do not hang up. All the stations start ringing. Having answered the call, the subscribers become participants to the conference and you, as the initiator, can quit the conference or actively participate in it as a full-fledged member.

Adding to Conference

The Add to Conference service is used for either connecting three subscribers into a conference or adding another subscriber to a currently active conference call. Dial:

*0#

Set Up Conference

Are you talking with a colleague, having put another call on hold, and want to join the three calls together within a conference? No problem. Just put the other call on hold too and use the Add to Conference service.

Example: Suppose you are talking to a colleague and have put an earlier call on hold (the held subscriber hears the Music on Hold). To joint all the call together in a conference, push FLASH to put the two calls on hold (the subscribers hear the Music on Hold) and get the tone again. Dial *0#. Now all the three subscribers are participants of a conference call.

Add to Conference

Are you a conference call participant and do you want to invite another colleague for advice? Just put the call on hold, call the selected colleague, put the selected colleague's call on hold too and use the Add to Conference service.

Example: Suppose you have set up a conference call and want colleague 1006 to take part in it too. Push FLASH to get the dialtone while the other participants can talk on. Dial your colleague's number, i.e. 1006. The colleague answers the call. Repress FLASH and put the colleague's call on hold. After you hear the dialtone again, dial *0#. Now all of you are taking part in the conference.

Conference Room

The conference room can be used for variable purposes. It helps a duly authorised subscriber call a conference or subscribers join in the conference progressively. The conference room is active within a certain time interval and can be made accessible to selected users only. Dial:

*2#nn#

where nn is the conference room access code.

Call Together Conference Room Subscribers

Do you need to call together selected subscribers to become participants in a conference call? Call the conference room and the subscribers will be called together automatically by the communication system.

Example: Suppose you are calling together selected subscribers for a conference call. Dial the Call Conference Room service, enter the conference room access code and press # for confirmation (e.g. *2#1234#). If you are assigned the Dial others right, the other selected stations and destinations are dialled subsequently.

Progressive Subscriber Join-In

Do you want to set up a conference call with a rather high number of trade partners without requiring their presence at a given time? Send them the conference room access code and the conference call time to access the conference room progressively according to their time availability.

Example: Suppose you want to join in a conference call held in conference room 123. Lift the handset and dial *2#. When invited so, enter the access code 123 and press # for confirmation. Now you are in the conference room. If you are the first (or last) conference participant, you are played music. Whenever another subscriber joins in, you will be connected automatically.