How to disable calling from the app to the intercom to restrict view of the camera

By default, you can call the intercom from your  2N® Mobile Video app and see the video stream from the intercom. This feature is prohibited in some countries as you have to have the permission of the people around to be able to monitor the space nearby the camera. This FAQ explains how to restrict the calling from the app in such a way that the user will be able to accept incoming calls only and won't be able to make a call to the intercom and see the camera stream.

My2N portal

First of all, you need to log in to your My2N portal and open the device where you want to disable the incoming calls.

Figure 1: Intercom settings in the My2N cloud 

Once you will enable "Reject incoming calls" the user won't be able to create an incoming call to the intercom and won't be able to see the camera stream.

Figure 2: Mobile Video app