This article is showing you how to configure the switch codes within the My2N service to be able to open doors. In case you don't have an electric lock connected to the intercom, please read the following articles before configuring the switch:

• Electric locks - Difference between locks in 2N IP accessories
• Electric output - How to set electrical outputs on 2N IP intercoms
• Switch parameters description

Step-by-step Guide

Firstly it is necessary to configure the switch codes under the intercom in your My2N account.

Figure 1: How to add the switch code - My2N portal

Once you click on the edit button you will see the details of your intercom and the section Switch codes. In this section, you can configure your switch code for each switch. In this example, I have defined code 1234* for the switch one. You can also define your own name for the switch. The name of the switch is shown in your 2N® Mobile Video application.

Figure 2: Switch codes setting

The code is uploaded into the intercom automatically however you can also take a look into the intercom setting and verify if the code has been uploaded into the intercom or in case of manual configuration the code can be configured in the following section Hardware->switches.

Figure 3: Switch codes intercom setting - global code

In case of some issues with the opening of the door, please verify the following section and enable only SIP INFO DTMF receiving (the most reliable way).

Figure 5: DTMF intercom setting