2.5 Overview of LED Indicators

The status of 2N® EasyGate IP is signaled by the LED indicators on the device upper side. Refer to the table below for the statuses.

LED Indicators


Power supply

  • Blue – mains power
  • Red – HW error

When an HW error is indicated by a red LED, request rectification or compensation from your distributor.

  • Green – battery power
  • Yellow – battery removal required, two-year life exceeded
  • Yellow flashing once in 1 s (0.5 s/0.5 s) – battery error
  • No light – device off


Network

  • Blue – primary SIM card used
  • Yellow – secondary SIM card used
Function:
  • Light on – connected to network
  • Flashing once in 1 s – disconnected from network, SIM card detected
  • Flashing once in 3 s – disconnected from network, no response from SIM


Line

  • Blue – SIP call
  • Green – VoLTE call
  • Yellow – call via a mobile voice channel
  • White – programming or sending information to 2N® Lift1
Function:
  • No light – on-hook
  • Flashing once in 1 s – on-hook, dialing / incoming call (ringing) in progress
  • Light on – active call


Data

  • No light – no IP address assigned (check SIM settings)
  • Blue – data available, device added to 2N® Elevator Center account, SIP registered

  • Blue 0.25 s, pause 2.5 s – IP address assigned, data unavailable (check device APN settings
    or provider’s data availability)

  • Blue 0.5 s/0.5 s – data available, 2N® Elevator Center disabled or device not added to EC
    account, SIP not registered

  • Blue twice in 2.75 s (0.25 s/0.25 s, pause 2 s) – data available, device added to 2N® Elevator
    Center account, SIP registration in progress, but SIP not registered (check SIP settings)

  • Yellow – data available, device added to 2N® Elevator Center account, SIP not registered

  • Green – data available, 2N® Elevator Center disabled or device not added to 2N® Elevator
    Center account, SIP registered

  • Green twice in 2.75 s (0.25 s/0.25 s) – data available, 2N® Elevator Center disabled or device
    not added to 2N® Elevator Center account, SIP registration in progress, but SIP not registe
    red (check SIP settings)


Signal

Indication of signal strength (LED count) and used technology (first LED color)

  • Yellow – 2G (-104,  -98, -89, -80 dB)
  • Green – 3G (-106, -100, -90, -80 dB)
  • Blue – 4 G (-100,  -90, -80, -70 dB)
  • The signal LED indicators also indicate such action statuses as:
factory resetrestartfirmware upgrade