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Cisco CUCM

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Bring people together anytime, anywhere, and on any device with our integrated collaboration infrastructure for voice and video calling, messaging, and mobility.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Simplified provisioning and maintenance
Comprehensive communications help boost productivity
Embedded software capabilities support mobility - anywhere, with any content, on any device
Multiple deployment models: public cloud, private cloud, on-premises and remote

Version 15

Cisco CUCM	2N IP Intercom	Registrations	Calls
15.0.1.10000-32	2.44.0.57.3

Tested Clients

Tested client with 2N IP Intercom was Cisco 9971.

Settings

2N IP Intercom Settings

2N IP Intercom can be added as a SIP extension. We recommend using a static IP address for 2N IP Intercom .

SIP Settings

Video Codecs Settings

User Settings

Quick Dial Button Settings

CUCM 15 Settings

Device Settings

2N IP Intercom with a camera requires a Third-party SIP Device (Advanced) phone type.
2N IP Intercom without a camera can use Third-party SIP Device (Basic).

Menu Device / Phone

Directory Number Settings

User Settings

Menu User Management / End User

Connection with CUCM via SIP trunk

Configuration of trunk security

Configure trunk security (password which will be used for registration to the trunk). Security is configured in section System / Security / SIP Trunk Security Profile. Click on Add New. Configure the rest according to the pictures below.

Configuration of SIP trunk

Go to menu Device / Trunk, set parameters regarding the picture below and click on Next.

Continue in configuration according to the pictures below

Add user

In this step add a user in menu User Management / Application User. Click on Add New. Continue with configuration according to pictures below.

Add route pattern

In next step create route pattern (number which will be called by the intercom). Add Route pattern in section Call Routing / Route/Hunt / Route Pattern. Click Add New. Continue with configuration according to pictures below.

How to configure 2N IP Intercom

Now you can use the intercom to the newly created SIP trunk. Credentials for this example are 6015/6015 and address of CUCM 15 is 10.27.50.20. Instead of this address fill here address of your CUCM. Note: intercom is not registered to CUCM and SIP transport protocol is set to TCP

Version 14

Tested with

Cisco CUCM	2N IP Intercom	Registrations	Calls
14.0.1.10000-20	2.44.0.57.3

Tested Clients

Tested client with 2N IP Intercom was Cisco 9971.

Settings

2N IP Intercom Settings

2N IP Intercom can be added as a SIP extension. We recommend using a static IP address for 2N IP Intercom .

SIP Settings

Video Codecs Settings

User Settings

Quick Dial Button Settings

CUCM 14 Settings

Device Settings

2N IP Intercom with a camera requires a Third-party SIP Device (Advanced) phone type.
2N IP Intercom without a camera can use Third-party SIP Device (Basic).

Directory Number Settings

User Settings

Version 12.5

Tested with

Cisco CUCM	2N IP Intercom	Registrations	Calls
12.5.1.10000-22	2.29.0.38.3

Tested Clients

Tested client with 2N IP Intercom was Cisco 9971.

Settings

2N IP Intercom Settings

2N IP Intercom can be added as a SIP extension. We recommend using a static IP address for 2N IP Intercom .

SIP Settings

Video Codecs Settings

User Settings

CUCM 12.5 Settings

Device Settings

2N IP Intercom with a camera requires a Third-party SIP Device (Advanced) phone type.
2N IP Intercom without a camera can use Third-party SIP Device (Basic).

Directory Number Settings

User Settings

Connection with CUCM via SIP trunk

Configuration of trunk security

Configure trunk security (password which will be used for registration to the trunk). Security is configured in section "System->Security->SIP Trunk Security Profile". Click on "Add New". Configure the rest according to the pictures below.

Configuration of SIP trunk

Go to section "Device->Trunk", set parameters regarding the picture below and click on "Next".

Continue in configuration according to the pictures below.

Add user

In this step add a user in section "User Management->Application User". Click on "Add New". Continue with configuration according to pictures below.

Add route pattern

In next step create route pattern (number which will be called by the intercom). Add Route pattern in section "Call Routing->Route/Hunt->Route Pattern". Click "Add New". Continue with configuration according to pictures below.

How to configure 2N IP Intercom

Now you can register the intercom to the newly created SIP trunk. Credentials for this example are 7021/7021 and address of CUCM 12.5 is 10.27.50.20. Instead of this address fill here address of your CUCM.

Version 12

Tested with

Cisco CUCM	2N IP Intercom	Registrations	Calls
12.0.1.21900-7	2.24.0.33.7

Tested Clients

Tested client with 2N IP Intercom was Cisco 9971.

Settings

2N IP Intercom Settings

2N IP Intercom can be added as a SIP extension. We recommend using a static IP address for 2N IP Intercom .

SIP Settings

Video Codecs Settings

User Settings

CUCM 12 Settings

Device Settings

2N IP Intercom with a camera requires a Third-party SIP Device (Advanced) phone type.
2N IP Intercom without a camera can use Third-party SIP Device (Basic).

Directory Number Settings

User Settings

Connection with CUCM via SIP trunk

Configuration of trunk security

Configure trunk security (password which will be used for registration to the trunk). Security is configured in section "System->Security->SIP Trunk Security Profile". Click on "Add New". Configure the rest according to the pictures below.

Configuration of SIP trunk

Go to section "Device->Trunk", set parameters regarding the picture below and click on "Next".

Continue in configuration according to the pictures below.

Add user

In this step add a user in section "User Management->Application User". Click on "Add New".

Continue with configuration according to pictures below.

Add route pattern

In next step create route pattern (number which will be called by the intercom). Add Route pattern in section "Call Routing->Route->Hunt->Route Pattern". Click "Add New".

Continue with configuration according to pictures below.

How to configure 2N IP Intercom

Now you can register the intercom to the newly created SIP trunk. Credentials for this example are 7999/7999 and address of CUCM 11 is 10.27.50.12. Instead of this address fill here address of your CUCM.

Version 11

Tested with

Cisco CUCM	2N IP Intercom	Registrations	Calls
11.5.1.12900-21	2.19.0.28.5
11.0.1.20000-2	2.19.0.28.5

Tested Clients

Tested clients with 2N IP Intercom were Cisco 9971, Cisco 8861 and Cisco DX70.

Settings

2N IP Intercom Settings

2N IP Intercom can be added as a SIP extension. We recommend using a static IP address for 2N IP Intercom .

SIP Settings

Video Codecs Settings

User Settings

CUCM 11 Settings

Device Settings

2N IP Intercom with a camera requires a Third-party SIP Device (Advanced) phone type.
2N IP Intercom without a camera can use Third-party SIP Device (Basic).

Directory Number Settings

User Settings

Connection with CUCM via SIP trunk

Configuration of SIP trunk

Go to section "Device->Trunk", set parameters regarding the picture below and click on "Next".

Continue in configuration according to the pictures below.

Configuratin of trunk security

In next step configure trunk security (password which will be used for registration to the trunk). Security is configured in section "System->Security->SIP Trunk Security Profile". Click on "Add New".

Configure the rest according to the pictures below.

Add user

In this step add a user in section "User Management->Application User". Click on "Add New".

Continue with configuration according to pictures below.

Add route pattern

In next step create route pattern (number which will be called by the intercom). Add Route pattern in section "Call Routing->Route->Hunt->Route Pattern". Click "Add New".

Continue with configuration according to pictures below.

How to configure 2N IP Intercom

Now you can register the intercom to the newly created SIP trunk. Credentials for this example are 4999/4999 and address of CUCM 11 is 10.0.27.36. Instead of this address fill here address of your CUCM.

Version 9

Tested with

Cisco CUCM	2N IP Intercom	Registrations	Calls
9.0.0.98000-85	2.10.0.19.3

Tested clients

The 2N IP Intercom was tested with Cisco DX70, Cisco 7970 , Cisco 8941, Cisco 9971, Cisco IP Commnucator v7.0.3, CounterPath Bria v2.4, Grandstream GXV3140 v1.0.1, Snom 820 v8.1.3, Snom 870 v8.3.3 and Yealink VP-2009 v22.21.9.

Settings

2N IP Intercom Settings

2N IP Intercom can be added as a SIP extension. We recommend using a static IP address for 2N IP Intercom .

SIP Settings

Video Codecs Settings

User Settings

How to differentiate User ID and Auth ID in case of registering 2N IP Intercom?

2N IP intercom will be added with these parameters:
- User ID: 3836
- Auth ID: jack
- Proxy address: 192.168.22.38
- 2N IP intercom address: 192.168.22.203

CCM 9 will be added with these parameters:
- User ID: jack
- Owner User ID: jack
- Digest User: jack
- Last name: 3836
- Tel. number: 3836
- CCM9 address: 192.168.22.38

CUCM 9 Settings

Device Settings

2N IP Intercom with a camera requires a Third-party SIP Device (Advanced) phone type.
2N IP Intercom without a camera can use Third-party SIP Device (Basic).

Directory Number Settings

User Settings

Version 8

Tested with

Cisco CUCM	2N IP Intercom	Registrations	Calls
8.0.2.41003-1	1.16.0.309.12
8.6.2.21900-5	1.16.0.309.12

Tested clients

The 2N IP Intercom was tested with Cisco 7941, Cisco 7970 and Cisco 7985 Tandberg

Settings

Basic Settings

2N IP Intercom Settings

2N IP Intercom can be added as a SIP extension. We recommend using a static IP address for 2N IP Intercom .

Network Settings

Chose an IP address not assigned by the DHCP server.

SIP Settings

User ID can be chosen according to your will. 2N^® IP Vario accepts all incoming calls from the SIP proxy.

Phone Book Settings

Switch Settings

Miscellaneous Settings

Set the Legacy lock code to Yes in order to use the first lock code without confirming by a star key. Enable the Enable switch control by http parameter to allow the IP Phone Service to open the door.

CUCM 8.6.2 Settings

Device Settings

2N IP Intercom with a camera requires a Third-party SIP Device (Advanced) phone type.
2N IP Intercom without a camera can use Third-party SIP Device (Basic).

Directory Number Settings

Configuration Guide for Additional IP Phone Services

Door Opening by Phone Button

In the CUCM, create an IP Phone Service in the menu Device / Device Settings / Phone services.

The Service URL is http://heliosip_address/enu/lockstate.xml.p?lockXstate=Y&answer=ANSWER

where

X is the switch number (1-4);

Y is 0 for switch off, 1 for switch on and 2 for change over;

ANSWER is the text you want to display on the phone.

Example Service URL: http://192.168.22.71/enu/lockstate.xml.p?lock1state=1&answer=The door has been opened.

This feature is available for Cisco IP phones, eg. 7941, 7985.

IP Phone Service Settings

Showing Image on Phone

In the CUCM, create an IP Phone Service in the menu Device / Device Settings / Phone services.

Up to 2N IP Intercom version 2.9.0.18.5 - Service URL: http://192.168.22.71/enu/cisco7970-video.xml

From 2N IP Intercom version 2.19.2.28.9 - Service URL: http://192.168.22.71/enu/cisco-video.xml

This feature is available for Cisco IP phone 7970.

IP Phone Service Settings

Transmitting Multicast to 2N IP Intercom

In the CUCM, create an IP Phone Service in the menu Device / Device Settings / Phone services.

The Service URL is RTPTx:i:p

were

i is the Multicast IP Address to which an RTP stream is transmitted;

p is the Multicast UDP port on which to transmit the RTP stream. Ensure that this is an even port number within the decimal range of 20480 to 32768.

Example Service URL: RTPTx:224.0.0.15:22222

RTPTx:Stop is the service that will stop any active RTP stream from being transmitted on channel one.

This feature is available for Cisco IP phones, eg. 7941.

IP Phone Service Settings

Multicast Settings

Receiving Multicast from 2N IP Intercom

In the CUCM, create an IP Phone Service in the menu Device / Device Settings / Phone services.

The Service URL is RTPMRx:i:p:v

where

i = the Multicast IP Address from which to receive an RTP stream;

p = the Multicast UDP port from which to receive the RTP stream. Ensure that this is an even port number within the decimal range of 20480 to 32768.

v = the optional volume setting that controls the volume of stream playout. The supplied value is a percentage of the maximum volume level of the device and must be in the range 0-100. The phone converts the specified percentage into the closest device-supported volume level setting and uses it. After the initial volume level gets set and the stream starts, you can manually change the volume level as needed. If the optional volume parameter does not get included, the current volume setting on the phone gets used as the default.

Example Service URL: RTPMRx:224.0.0.14:22222

RTPRx:Stop is the service that will stop any active RTP stream from being received on channel one.

This feature is available for Cisco IP phones, eg. 7941.

IP Phone Service Settings

Multicast Settings

Other Tips for Configuration

How to Authorise 2N IP Intercom against Username with Letters

Situation

User ID: jack

Telephone number: 3836

Solution

Define the user "jack" with Digest Credentials.

User Settings

Device Settings

SIP Settings

In 2N IP Intercom , set User ID to the Cisco's Directory Number (3836), Auth ID to Cisco's User ID (jack), Password to the Cisco's Digest Credentials and enable the Use auth ID parameter.

Version 7

Tested with

Cisco CUCM	2N IP Intercom	Registrations	Calls
7.1.3.10000	1.16.0.309.12

Tested clients

The 2N IP Intercom was tested with Cisco 7941, Cisco 7970, Cisco 7985 Tandberg, Cisco 9971, Cisco IP Commnucator v7.0.3, CounterPath Bria v2.4, Grandstream GXV3140 v1.0.1, Snom 820 v8.1.3, Snom 870 v8.3.3 and Yealink VP-2009 v22.21.9.

Settings

2N IP Intercom Settings

2N IP Intercom can be added as a SIP extension. We recommend using a static IP address for 2N IP Intercom .

SIP Settings

Video Codecs Settings

CUCM 7.1.3 Settings

Device Settings

2N IP Intercom with a camera requires a Third-party SIP Device (Advanced) phone type.
2N IP Intercom without a camera can use a Third-party SIP Device (Basic).

Directory Number Settings

Connection via SIP Trunk

2N IP Intercom will be added with these parameters:

user 4999
incoming port 5060
IP address of 2N IP Intercom 192.168.22.26
incoming port to 2N IP Intercom 5060
IP address of CUCM 192.168.22.35

used commands :

create of application user – add_application_user
SIP trunk security profile – SIP_trunk_security_profile
add station as sIP trunk – SIP_trunk_for_IP_Intercom

SIP trunk for 2N IP Intercom

SIP trunk security profile

Add application user

Connection 2N IP Intercom as an extension

2N IP Intercom will be added with these parameters:
- user 3738
- station 3738
- MAC address 0050C281F1EB
- IP address 192.168.22.35
Used commands:
- license control – view_license
- show routing – view_route_plan_report
- creating of user – add_user
- creating of station – add_station
- creating of line for station – add_station_line

Add user

Add station

Add station line

Version 6

Tested with

Cisco CUCM	2N IP Intercom	Registrations	Calls
6.0.1.2000-4	1.16.0.309.12

Tested clients

The 2N IP Intercom was tested with Cisco 7941, Cisco 7970, Cisco 7985 Tandberg, Cisco IP Commnucator v7.0.3, CounterPath Bria v2.4, Grandstream GXV3140 v1.0.1, Snom 820 v8.1.3, Snom 870 v8.3.3 and Yealink VP-2009 v22.21.9.

Settings

2N IP Intercom Settings

2N IP Intercom can be added as a SIP extension. We recommend using a static IP address for 2N IP Intercom .

SIP Settings

Video Codecs

CUCM 6 Settings

Device Settings

2N IP Intercom with a camera requires a Third-party SIP Device (Advanced) phone type.
2N IP Intercom without a camera can use a Third-party SIP Device (Basic).

Directory Number Settings

Connection via SIP Trunk

2N IP Intercom will be added with these parameters:

user 4999
incoming port 5060
IP address of 2N IP Intercom 192.168.22.26
incoming port to 2N IP Intercom 5060
IP address of CUCM 192.168.22.35

used commands :

create of application user – add_application_user
SIP trunk security profile – SIP_trunk_security_profile
add station as sIP trunk – SIP_trunk_for_IP_Intercom

SIP trunk for 2N IP Intercom

SIP trunk security profile

Add application user

Connection 2N IP Intercom as an extension

2N IP Intercom will be added with these parameters:
- user 3738
- station 3738
- MAC address 0050C281F1EB
- IP address 192.168.22.35
Used commands:
- license control – view_license
- show routing – view_route_plan_report
- creating of user – add_user
- creating of station – add_station
- creating of line for station – add_station_line

Add user

Add station

Add station line

Used Symbols

- Verified with video

* - Verified with video with CUVA (Cisco Unified Video Advantage)

- Verified with audio only

- Work with limitation

- Incompatible

Tested clients

The 2N IP Intercom was tested with Cisco 7941, Cisco 7970, Cisco 7985 Tandberg, Cisco 9971, Cisco IP Commnucator v7.0.3, CounterPath Bria v2.4, Grandstream GXV3140 v1.0.1, Snom 820 v8.1.3, Snom 870 v8.3.3 and Yealink VP-2009 v22.21.9.