FAQ_Telco_private 2N® StarGate / Bluestar / BlueTower Page: !How to provide all information to effectively resolve a technical issue on 2N® StarGate or 2N® BlueTower? Page: !Database/configuration backup - How to backup database and how to capture a trace on 2N® StarGate or 2N® BlueTower? Page: 2N® StarGate - Multiple outbound SMS web users Page: Alcatel OXO - SIP Trunk with Alcatel OXO Page: Asterisk - SIP Trunk with Asterisk Page: AUX card - I'm connected via RS232 to COM2(AUX card) and I cannot upload new voice messages Page: Avaya - How to interconnect with Avaya Aura Communication Manager using ISDN Page: Avaya - How to interconnect with Avaya Aura Communication Manager using SIP Page: Call routed to PRI2 - Everything is set correctly, but still some calls are routed to the PRI2 interface instead of GSM on the 2N® StarGate or 2N® BlueTower. Page: Call routing - Call to GSM number goes over PRI2 interface Page: Call routing - Forwarding call to one extension number Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® StarGate and 2N® BlueTower Page: Call routing - How can I allow dynamic CLIP routing? Page: Connection via HyperTerminal - How can I connect using HyperTerminal? Page: Connection via Putty - How can I connect using Putty? Page: Credit check - How to check credit of SIM card? Page: CUCM - SIP and PRI Trunk with Cisco Call Manager Page: Factory reset - How to make a factory reset SG EN Page: Firmware – How to upgrade a system of eCPU? Page: Free minutes - I want to use only free minutes on my SIM cards. What should I set it? Page: Hardware - Compatibility of hardware between the latest (M202) and old (M112) CPU Page: Free minutes - All free minutes are exceeded and I still want to be able to make calls GSM Page: Free minutes - Why is SIM1 still connected to the network after all free minutes have been used? Page: INIT status - What is necessary to check, if INIT led light on VoIP card shines red? Page: INIT status - What to do if VoIP card is still in INIT status? Page: Installation - How to install a new gateway? - Step-by-step guide Page: SMS messages - How to set SMS2Email and Email2SMS on 2N®StarGate with CPU M202 version (2013+) with Microsoft Outlook? Page: SMS messages - How to set SMS2Email and Email2SMS on 2N®StarGate with CPU M202 version (2013+) with Mozilla Thunderbird? Page: SMS messages - How to set SMS2Email and Email2SMS on 2N®StarGate with CPU M202 version (2013+) with Windows Live Mail? Page: How to set SIP registration to server domain Page: How to connect a 2N GSM gateway to an IP PBX Page: Hardware - How to upgrade older 2N® StarGate to the latest HW version Page: Legacy tools - M112 CPU Page: License - What information is needed for generating license? Page: License extension - I need to extend my license for 2N® StarGate or 2N® BlueTower. What information should I give you? Page: LOG file - I see the message "HCX err" in the gateway log. What does it mean? Page: IP setting - How to set IP for CPU, eCPU? Page: IP setting - How to set the default GW/mask for the IP of VoIP card? Page: IP setting - How to register the gateway on domain name instead of IP address? Page: PRI card - What to check if LED Lay 1 and/or 2 on PRI card do not light up/blink Page: Voice recognition - How to set Voice recognition (number portability detection)? Page: Siemens HiPath - PRI trunk with Siemens HiPath Page: SIM karta - Jak přepnout každé 4 hodiny na 2N® StarGate nebo 2N® BlueTower. Page: SIM card - What to check if SIM card does not log to GSM network? Page: SIM card usage - How to switch SIM cards at the specific time of day? Page: SMPP connection - How to connect ActiveXperts SMPP server Page: SMPP connection - How to connect Diafaan SMPP server Page: SMPP connection - How to connect Logica SMPP server Page: SMS at no answer - SMS at no aswer does not contain the called party number Page: SMS messages - How to setup SMS2Email service on 2N® StarGate with CPU M112 version? Page: SMS messages - How to send and receive messages with Microsoft Exchange server? Page: SMS messages - How to send and receive messages? - SMS gateway integration Page: Static IP address - How to set up static IP address SG EN Page: INIT status - What to do if all cards are still in "INIT" status? Page: Tarrifs - Tariffs settings complete description Page: Test call - How to make test calls? Page: Trace - How to get internal trace from 2N® StarGate / 2N® BlueTower? Page: Trace - trying to trace ("AT!Rx", "AT!Lx" commands) 2N® StarGate or 2N® BlueTower responds "BUSY". Page: Network Trace - How to get Wireshark network trace and network trace from 2N® StarGate / 2N® BlueTower? Page: IP setting - How to call through gateway on private network from public network? Page: VoIP card - I have an old VoIP card for 2N® StarGate or 2N® BlueTower. How should I set it up? Page: VoIP card - I have a new VoIP card. What should I do to make it work?