2N® StarGate / Bluestar / BlueTower

!How to provide all information to effectively resolve a technical issue on 2N® StarGate or 2N® BlueTower?

!Database/configuration backup - How to backup database and how to capture a trace on 2N® StarGate or 2N® BlueTower?

2N® StarGate - Multiple outbound SMS web users

Alcatel OXO - SIP Trunk with Alcatel OXO

Asterisk - SIP Trunk with Asterisk

AUX card - I'm connected via RS232 to COM2(AUX card) and I cannot upload new voice messages

Avaya - How to interconnect with Avaya Aura Communication Manager using ISDN

Avaya - How to interconnect with Avaya Aura Communication Manager using SIP

Call routed to PRI2 - Everything is set correctly, but still some calls are routed to the PRI2 interface instead of GSM on the 2N® StarGate or 2N® BlueTower.

Call routing - Call to GSM number goes over PRI2 interface

Call routing - Forwarding call to one extension number

Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® StarGate and 2N® BlueTower

Call routing - How can I allow dynamic CLIP routing?

Connection via HyperTerminal - How can I connect using HyperTerminal?

Connection via Putty - How can I connect using Putty?

Credit check - How to check credit of SIM card?

CUCM - SIP and PRI Trunk with Cisco Call Manager

Factory reset - How to make a factory reset SG EN

Firmware – How to upgrade a system of eCPU?

Free minutes - I want to use only free minutes on my SIM cards. What should I set it?

Hardware - Compatibility of hardware between the latest (M202) and old (M112) CPU

Free minutes - All free minutes are exceeded and I still want to be able to make calls GSM

Free minutes - Why is SIM1 still connected to the network after all free minutes have been used?

INIT status - What is necessary to check, if INIT led light on VoIP card shines red?

INIT status - What to do if VoIP card is still in INIT status?

Installation - How to install a new gateway? - Step-by-step guide

SMS messages - How to set SMS2Email and Email2SMS on 2N®StarGate with CPU M202 version (2013+) with Microsoft Outlook?

SMS messages - How to set SMS2Email and Email2SMS on 2N®StarGate with CPU M202 version (2013+) with Mozilla Thunderbird?

SMS messages - How to set SMS2Email and Email2SMS on 2N®StarGate with CPU M202 version (2013+) with Windows Live Mail?

How to set SIP registration to server domain

How to connect a 2N GSM gateway to an IP PBX

Hardware - How to upgrade older 2N® StarGate to the latest HW version

Legacy tools - M112 CPU

License - What information is needed for generating license?

License extension - I need to extend my license for 2N® StarGate or 2N® BlueTower. What information should I give you?

LOG file - I see the message "HCX err" in the gateway log. What does it mean?

IP setting - How to set IP for CPU, eCPU?

IP setting - How to set the default GW/mask for the IP of VoIP card?

IP setting - How to register the gateway on domain name instead of IP address?

PRI card - What to check if LED Lay 1 and/or 2 on PRI card do not light up/blink

Voice recognition - How to set Voice recognition (number portability detection)?

Siemens HiPath - PRI trunk with Siemens HiPath

SIM karta - Jak přepnout každé 4 hodiny na 2N® StarGate nebo 2N® BlueTower.

SIM card - What to check if SIM card does not log to GSM network?

SIM card usage - How to switch SIM cards at the specific time of day?

SMPP connection - How to connect ActiveXperts SMPP server

SMPP connection - How to connect Diafaan SMPP server

SMPP connection - How to connect Logica SMPP server

SMS at no answer - SMS at no aswer does not contain the called party number

SMS messages - How to setup SMS2Email service on 2N® StarGate with CPU M112 version?

SMS messages - How to send and receive messages with Microsoft Exchange server?

SMS messages - How to send and receive messages? - SMS gateway integration

Static IP address - How to set up static IP address SG EN

INIT status - What to do if all cards are still in "INIT" status?

Tarrifs - Tariffs settings complete description

Test call - How to make test calls?

Trace - How to get internal trace from 2N® StarGate / 2N® BlueTower?

Trace - trying to trace ("AT!Rx", "AT!Lx" commands) 2N® StarGate or 2N® BlueTower responds "BUSY".

Network Trace - How to get Wireshark network trace and network trace from 2N® StarGate / 2N® BlueTower?

IP setting - How to call through gateway on private network from public network?

VoIP card - I have an old VoIP card for 2N® StarGate or 2N® BlueTower. How should I set it up?

VoIP card - I have a new VoIP card. What should I do to make it work?